Free Shipping NZ wide – Free Tracked Shipping Internationally on orders over $1000

Returns

RETURNS

We promise to refund or exchange any FULL PRICE item you aren't 100% satisfied with when you return it to us.

Provided that the item:
   -  is unworn (apart from trying it on)
    - is returned within 7 days.

PLEASE NOTE THAT SALE ITEMS MAY NOT BE RETURNED OR EXCHANGED.

EXCHANGES

If you need to exchange your product for a different size, please send us an email at info@cavalleriatoscana.nz and send your item to:

Palmer Equestrian Limited
65 Fawcetts Road
RD7
Rangiora 7477
New Zealand

SHIPPING

To return your product, you should mail your product to:

Palmer Equestrian Limited
65 Fawcetts Road
RD7
Rangiora 7477
New Zealand


New Zealand.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

DELIVERY

Delivery time within New Zealand 5-10 working days. Please note that during busy times such as Christmas, courier and postal services can become over loaded and some delays are possible.

PLEASE NOTE

Refunds will be credited to your original method of payment.

If you have any questions please email or call us.

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